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Privacy policy

Welcome to our website www.enggsoft.com and www.enggsoft.net. These websites are owned by Enggsoft Group. Enggsoft greatly respects your privacy. We take care of all information submitted by customers and visitors of enggsoft.com, and guarantee that all such information is obtained voluntarily. This Privacy Policy sets out our practices regarding collection, use, disclosure and protection of information that you may provide via this website. Please be sure to read this entire Privacy Policy before using or submitting information to this website.

We adhere to a strict professional code of ethical conduct in the handling of all personal information. We do not disclose your information to any third party except to the extent necessary to complete your order. We collect information to maintain and improve our customer service level through maximizing your experience on our website, an extension of our wonderful offline service. More importantly, the personal information that you submit allows us to provide you notice of specials, news of interest, and any new products or services that we may offer. The collected information is used to inform you of the latest developments of Enggsoft products, including new product releases, notable upgrades, special offers and other relevant information. The information we collect is intended for Enggsoft business purposes only. 

We reserve the right to change our privacy policy and will attempt to notify you on the website of any changes. The revised policy will be posted on this website. The current policy will be posted online at all times. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on 1st Oct 2010.

You Consent to the terms of this Privacy Policy.
Each time you use or browse this website, you agree to the terms of this Privacy Policy posted. And whenever you submit information via this website, you consent to the collection, use, and disclosure of that information in accordance with this

Privacy Policy. 
This website is not intended for children under the age of 21. 

This website is not intended for children under the age of 21. We will not knowingly collect personally identifiable information via this website from visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to Websites.

The Information We Collect 
Some areas of this website may ask you to submit personally identifiable information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, or order processing) or to participate in a particular activity (such as promotions). You will be informed what information is required and what information is optional. Enggsoft collects the customer's information at various locations on its Web site (www.enggsoft.com and www.enggsoft.net), including product registration areas, promotional sign-up areas, and newsletter registration areas. The type of information collected includes standard contact information such as name, email, postal address and demographic information. This information is primarily used to help Enggsoft customize its Web site content, service and support engagements and product information. 

This notice applies to all information collected or submitted on the website whether from customers or prospects. There are two types of information that we gather on the website: personal information and non-personal information. We collect personal information that you submit to facilitate transactions via our website. Usually it involves a request for information, a catalog, questions, or an order. On some pages, you can order products, make requests, and register to receive materials.  To receive information that you request or to complete the transaction you desire, you will be asked to provide certain information, such as your name, contact information including email address, demographic information such as postcode, preferences and interests, and other information relevant to customer surveys and/or offers, professional credentials, etc. By voluntarily providing your information, you are consenting to the collection and use of that information. 

As you navigate through this website, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs,etc). 

Your Internet browser automatically transmits to this website some of this anonymous information, such as the URL of the website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. This website may also collect anonymous information from your computer through cookies and Internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this website might not work without cookies.

This website may use and combine such passively collected anonymous information to provide better service to website visitors, customize the site based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve the website for your use. Such information is not combined with personally identifiable information collected elsewhere on the website unless you have consented.

Like other companies, we collect non-personal information via cookies and other technologies to gather information, such as your computer IP address, the type of operating system you are using, how many people visited a page, etc. We use such data to increase your browsing experience and to monitor traffic on our website, among other methods, to analyze the effectiveness of our website. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

The Way We Use Information
The information you provide about yourself when placing an order is used only to complete that order, to contact you with regard to your order, to respond to email inquires, or to send an email newsletter, or to understand your needs and provide you with a better service. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We may use the information to customise the website according to your interests.

We do not sell or lease your information to other companies for marketing purposes, and we do not share this information with outside parties except to the extent necessary to complete that order. When it is required, we will share your information with companies with whom we partner with to provide you with better service/products. These strategic partners help us with mailing, processing credit cards, marketing and research, among other tasks. We may also be required by law (State and/or Federal) to disclose your information to appropriate authorities. We reserve the right to disclose your information in the name of public safety, national security, or to aid law enforcement in their investigations.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. 

Use and Disclosure of Information
If you provide personally identifiable information to this website, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We may disclose personally identifiable information you provide via this site to third parties that are for the following: 
(i) to contractors we use to support our business (such as fulfillment services, technical support, delivery services, and financial institutions), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy and use it for the same purposes; 
(ii) in connection with the sale, assignment, or other transfer of the business of this site to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy and use it for the same purposes; or 
(iii) to respond to law enforcement requests or where required by applicable laws, court orders, or government regulations. 
The collection, use, and disclosure of information contemplated in this Privacy Policy may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personally identifiable information.  In these cases, you will be asked to consent to such transfers and disclosures in accordance with this Privacy Policy.

Our Commitment To Data Security 
We are committed to ensuring that your information is secure. We take measures to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. 

This site takes reasonable steps to protect personally identifiable information as you transmit it to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from this site may not be secure.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact Us 
Should you have any questions, requests, or concerns related to this Privacy Policy or the information practices of this site, or if you would like to opt out of future communications, please contact our customer service section.

Sales Contacts
  • +65 9769 9282(Dave)
  • +65 9661 2813(Mike)
  • +65 6872 6166(Office)
Online Request
  • Reseller Inquiry
  • OEM Inquiry
  • Consumer Sales
  • Volume Purchase
Offline Purchase
  • Order by email: sales@enggsoft.com
  • Order by Fax: +65 6224 3180
  • Order by phone: +65 6872 6166
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